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Dropbox says that a beta update with a fix for this bug will be available in March.
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The email asks Dropbox users to use Finder to download and open the online-only files, as other macOS apps may not be able to load them after installing the latest update.
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Some Dropbox users received an email on Tuesday warning them about possible compatibility issues with future releases of macOS Monterey.Īs seen by 9to5Mac, the email tells users that the Dropbox app may not work as expected “in the next version of macOS.” The company explains that Apple’s operating system update has caused an incompatibility that prevents Dropbox users from opening online-only files (meaning those not stored offline on the computer) through third-party apps. Apple should be more clear when changes coming to macOS will impact the user experience of folks using iCloud alternatives, and the likes of Microsoft and Dropbox shouldn’t be making the switch to the new file provider API at the very last minute.Dropbox is still doing the final tweaks to make its macOS app compatible with M1 Macs, but it seems that the company has even more challenges ahead. Even so, I still believe all three companies could have done a better job rolling this news out. It’s been pointed out elsewhere that this change was announced back in 2019. Update: The macOS 12.3 beta is out and includes this change, which is the removal of the kernel extension Dropbox and Microsoft were using.

Given the scrutiny the company already faces when it comes to anti-competitive behavior, I’d sure like to see a better reason for this change, especially if iCloud Drive retains features similar to what Dropbox and Microsoft offer. I don’t know why Apple would change this feature, but it’s not hard to look at this as a move against services that compete with its own iCloud Drive feature.
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Earlier today, Dropbox alerted its customers about an upcoming change to its Mac app:ĭropbox is actively working on full support for the upcoming macOS 12.3 (Monterey) release and will begin rolling out a beta version in March 2022.
